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Marketing & Communications Director

Reports To: Executive Pastor of Experience

Collaborates With: XP of Operations, XP of Ministry, Worship, and Production

Teams Direct Reports: Creative Team (Design, Video, and Content Contractors/Volunteers)

Category: Full-Time, Exempt, Ministry Leadership

purpose

The Marketing & Communications Director helps Treasure Coast Community Church communicate the story of Jesus with clarity, consistency, and creativity. This role leads with prayerful discernment and a deep love for people—ensuring that every piece of communication reflects the mission, voice, and heart of TC3. Balancing creative innovation with operational discipline, the director develops systems that keep our message focused and effective across all platforms. They lead from a place of spiritual overflow, guiding teams to tell meaningful stories, build engagement pathways, and create communication rhythms that serve the mission rather than compete with it.

Core Responsibilities Leadership & Oversight
  • Protect and articulate the unified TC3 voice across all channels—web, social, print, video, and in-person communication.
  • Lead with authenticity, ensuring all creative work reflects TC3’s mission, theology, and tone.
  • Partner with leadership to discern what stories should be told and how they can best inspire connection and growth.
  • Ensure every communication piece reinforces the identity and message of TC3: real people
    following Jesus together.
Core Responsibilities Brand & Story Stewardship
  • Recruit, equip, and develop leaders for both Students and Young Adults ministry teams.
  • Build a culture of leadership multiplication by mentoring those who can disciple and lead others.
  • Foster collaboration between Student and Young Adult leaders to ensure smooth transitions and consistent ministry culture.
  • Celebrate wins, give feedback that builds confidence and clarity, and maintain authenticity and transparency in leadership.
Strategic Campaign & Content Planning
  • Develop and manage a church-wide content calendar that integrates Sunday teaching series, events, and ministry milestones.
  • Lead the planning and execution of campaigns that connect people from invite, to attend, to connect, to serve.
  • Build campaign funnels that serve as digital discipleship tools—not just marketing tactics.
  • Align all creative output with ministry objectives, timelines, and brand standards.
Team Leadership & Creative Development
  • Lead, develop, and pastor creative team members (staff, contractors, and volunteers).
  • Cultivate a team culture that values prayer, preparation, and purpose before production.
  • Coach others to grow in both craft and character—encouraging feedback that builds rather than critiques.
  • Empower team members to lead projects from concept to completion with excellence and followthrough.
Digital Presence & Engagement Systems
  • Oversee the church’s online presence—website, email, social media, and app—ensuring each touchpoint reflects TC3’s heart and mission
  • Use analytics and data to measure engagement and guide decision-making.
  • Create systems that move people from awareness to active participation (click-throughs, registrations, and giving).
  • Partner with XP of Operations to ensure effective integration with Planning Center and other digital tools.
Ministry Support & Communication Alignment
  • Create clear communication pathways for all ministry departments through a defined request and approval process.
  • Maintain a Service Level Agreement (SLA) for deliverables to ensure timelines and expectations are met.
  • Partner with ministries to clarify their message and identify their ‘win’ before projects begin.
  • Equip ministry leaders with tools, templates, and strategies that simplify communication while maintaining quality.
Cross-Department Collaboration
  • Work closely with the XP of Experience and Worship Pastor to ensure message, visuals, and in-service communication align.
  • Support Production and Guest Services teams with signage, visuals, and in-room communication tools.
  • Coordinate with XP of Ministry to align campaigns with discipleship, groups, and outreach efforts.
  • Serve as the bridge between creative expression and ministry execution—keeping clarity and collaboration at the center.
Key Performance Indicators (KPIs)
  • Campaigns and series assets delivered on time and in full scope.
  • Consistent growth in engagement metrics (reach, saves, CTR, and attendance lift).
  • Positive ministry feedback through quarterly satisfaction survey (goal: 90%+).
  • Content calendar maintained 90 days in advance.
  • Communication request turnaround meets or exceeds SLA.
  • Website and digital engagement metrics show month-over-month improvement.
Competencies (EOS GWC Lens)
  • Gets It: Understands marketing, communication strategy, and church culture.
  • Wants It: Passionate about connecting people to the mission of TC3 through creative communication.
  • Capacity: Spiritually grounded, detail-oriented, relationally strong, and capable of leading a creative team toward clear outcomes.
90-Day Success Plan

First 30 Days: Observe & Connect

  • Meet with XP of Operations and key ministry leaders to understand current systems, voice, and brand story.
  • Audit all communication channels (social, email, web, signage) for clarity, tone, and engagement.
  • Review active campaigns and build relationships with creative team members.

Next 30 Days: Organize & Empower

  • Create a unified content calendar for the next 90 days.
  • Define and publish SLAs for all communication requests.
  • Begin implementing improved systems for campaign planning, approvals, and reviews.

Final 30 Days: Execute & Multiply

  • Launch one major integrated campaign (series, event, or initiative) using the new content calendar and process.
  • Host first Creative Team meeting or ‘Team Night’ focused on alignment and vision.
  • Present a 6-month communication and engagement strategy to XP of Operations.

90-Day Rocks (Measurables)

  • Complete full communication audit and brand consistency review.
  • Create and distribute TC3 Content Calendar (90 days out).
  • Implement Communication Request Form and SLA.
  • Launch one major campaign using new system.
  • Present 6-Month Marketing Strategy Plan to XP of Operations.

Legend of Abbreviations

  • LMA – Lead, Manage, Accountable (EOS responsibility framework).
  • GWC – Gets it, Wants it, Capacity to do it (EOS fit assessment).
  • Rocks – 90-day priorities driving toward annual goals.
  • KPIs – Key Performance Indicators (measurable outcomes for success).
  • SOP – Standard Operating Procedure (repeatable system ensuring consistency).
or email your resume to jobs@tc3.church